Terms of service

Overview
By purchasing from Enchanted3DShop, you agree to the following terms and conditions.

Products

  • All resin models are made to order in unpainted white ABS-like resin.
  • Sizes are approximate and may vary slightly depending on pose and scaling.
  • Minor imperfections are normal with resin kits and may require light prep work.

Orders & Payments

  • Orders are confirmed once payment is received.
  • We reserve the right to cancel or refuse an order if necessary (e.g., payment issues, stock/material problems).

Shipping & Delivery

  • Orders are made to order and take 5–7 business days for production before shipping.
  • We are not responsible for delays caused by couriers, customs, or unforeseen circumstances once the parcel has been dispatched.

Returns & Refunds

  • Due to the custom-made nature of our products, returns are not accepted unless the item arrives damaged or defective.
  • If your order arrives damaged, contact us within 7 days of delivery with photos, and we will arrange a replacement or refund.

Intellectual Property

  • All designs, models, and content on this site are the property of Enchanted3DShop and may not be reproduced or resold without permission.

Contact
If you have questions about these Terms, please contact us at:
📧 Enchanted3DShop@gmail.com